31 AUG 2017 - Durack Aged Care - PLANNED HAZARDOUS WORKS

Summary - PLANNED HAZARDOUS WORKS - Durack Aged-Care
Published
- 31/08/2017
Severity - Critical
Start - Thursday 31st August 2017 09:00am AEDT
End - Thursday 31st August 2017 5:00pm AEDT
Services - All Phone, Broadband & Corporate services
Areas - Durack Aged-Care (RACF) only

 

DETAILS
 
We are writing to inform you of some critical hazardous works that need to take place.

Changes are required to be undertaken to our network to remediate wireless connectivity & add a new switch to at the Durack Aged-Care facility to provide additional capacity.
 
These works are scheduled to occur on Thursday 31st August.
 
During this time subscribers MAY experience an interruption of service for up to an 1 hour in duration, however no impact is anticipated.
 
If you experience an interruption exceeding 1 hour, please turn your Aveo Connect Home Gateway device off, wait 10 seconds then turn it back on. If services still do not restore to normal 5 minutes after this please contact our technical support team for further assistance on 1300 851 496.
 
Regards,
 
Frontier Networks (as service provider to Aveo)
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