AveoConnect

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How to Contact Us

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Please use the appropriate channel below when contacting us to ensure we can efficiently serve you:

  • SALES
    For new service enquires or orders please eMail sales@AveoConnect.com.au Alternatively, phone 1300 851 496 and select option 1

  • ACCOUNTS & SERVICE PROVISIONING
    For account and billing enquiries or to check the status of an existing order (please quote your order) eMail accounts@AveoConnect.com.au Alternatively, phone 1300 851 496 and select option 2

    Remember, you can also manage your account online 24/7 at myaccount.aveoconnect.com.au

  • TECHNICAL SUPPORT
    For assistance setting up your new service or for service issues and faults eMail support@AveoConnect.com.au Alternatively, phone 1300 851 496 and select option 3

    Remember, our support portal is also accessible 24/7 at support.aveoconnect.com.au. Remember to log in to access the complete range of content.

  • SERVICE MODIFICATIONS
    For changes with your existing service, such as relocations or upgrading to the next plan, please eMail modifications@AveoConnect.com.au

  • SERVICE CANCELLATIONS
    To cancel a service, please eMail cancellations@AveoConnect.com.au Please remember that at least 7 business dates notice is required for processing and services will terminate at the end of your billing period. Early Contract Termination Fees may apply if you are cancelling before the contract end date. Please advise the circumstances for cancellation and we may be able to consider a reduction or waiver of these fees for you.

 

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