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29th March 2022 - Aveo Durack - Planned Outage

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Start - Tuesday 29th March 2022
End - Tuesday 29th March 2022
Time: 11:00
Services - All Fixed-Line Phone and Broadband Services
Areas - Aveo Durack


Dear Customer,

We are writing to inform you of some planned works occurring at Aveo Durack.
Repairs are being performed on our backend network, which will result in a disruption to all services during the outage window for up to approximately 2 hours. 

If you experience an interruption continuing after the 1:00 pm AEST period, please turn off your AveoConnect Home Gateway device and after 15 seconds, back on. If services still do not restore to normal 5 minutes after this, please contact our technical support team for further assistance on 1300 851 496 - option 3.

Kind regards,
AveoConnect

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