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29th March 2022 - Aveo Albany Creek - Planned Outage

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Start - Tuesday 29th March 2022
End - Tuesday 29th March 2022
Time: 10:00pm
Services - All Fixed-Line Phone and Broadband Services
Areas - Aveo Albany Creek


Dear Customer,

We are writing to inform you of some planned works occurring at Aveo Albany Creek.
Repairs are being performed on our backend network, which will result in a disruption to all services during the outage window for up to approximately 2 hours. 

If you experience an interruption continuing after the midnight AEST period, please turn off your AveoConnect Home Gateway device and after 15 seconds, back on. If services still do not restore to normal 5 minutes after this, please contact our technical support team for further assistance on 1300 851 496 - option 3.

Kind regards,
AveoConnect

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